{"id":386,"asset_id":186,"title":"Tatacara Penggunaan Sistem Bantuan Pengguna Untuk Staf Bukan ICT","alias":"tatacara-penggunaan-sistem-bantuan-pengguna-untuk-staf-bukan-ict","introtext":"<p align=\"center\">&nbsp;<\/p>\r\n<p style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: bold;\" align=\"center\">TATACARA PENGGUNAAN SISTEM BANTUAN PENGGUNA UNTUK STAF BUKAN ICT<\/p>\r\n<ol><ol>\r\n<li>\r\n<div style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Taip alamat <strong>helpdesk.esyariah.gov.my<\/strong> di Internet Explorer.<\/div>\r\n<\/li>\r\n<\/ol><\/ol>\r\n<p>&nbsp;<\/p>\r\n<ol><ol>\r\n<li>\r\n<div style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Masukkan ID pengguna dan kata laluan sama seperti emel.<\/div>\r\n<\/li>\r\n<\/ol><\/ol>\r\n<p>&nbsp;<\/p>\r\n<ol><ol>\r\n<li>\r\n<div style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Pilih Negeri.<\/div>\r\n<\/li>\r\n<\/ol><\/ol>\r\n<p>&nbsp;<\/p>\r\n<ol><ol>\r\n<li>\r\n<div style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Pilih Nama Pengguna iaitu nama staf ICT negeri berkenaan.<\/div>\r\n<\/li>\r\n<\/ol><\/ol>\r\n<p>&nbsp;<\/p>\r\n<ol><ol>\r\n<li>\r\n<div style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Masukkan Keterangan Masalah di&nbsp; ruangan yang disediakan.<\/div>\r\n<\/li>\r\n<\/ol><\/ol>\r\n<p>&nbsp;<\/p>\r\n<ol><ol>\r\n<li>\r\n<div style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Masukkan fail yang berkaitan (jika ada) pada medan Fail Lampiran.<\/div>\r\n<\/li>\r\n<\/ol><\/ol>\r\n<p>&nbsp;<\/p>\r\n<ol><ol>\r\n<li>\r\n<div style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Kemudian, tekan butang Simpan. Dokumen tersebut akan di simpan dan staf ICT yang dipilih akan mendapat emel pemberitahuan berkaitan masalah yang telah direkodkan.<\/div>\r\n<\/li>\r\n<\/ol><\/ol>\r\n<p>&nbsp;<\/p>\r\n<ol><ol>\r\n<li>\r\n<div style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Staf ICT yang menerima laporan perlu meneliti aduan tersebut samada laporan tersebut boleh di ambil tindakan di peringkat negeri terlebih dahulu.<\/div>\r\n<\/li>\r\n<\/ol><\/ol>\r\n<p>&nbsp;<\/p>\r\n<ol>\r\n<li>\r\n<div style=\"line-height: normal; font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">Sekiranya masalah tersebut tidak boleh diselesaikan di peringkat negeri, staf ICT negeri boleh memaklumkan ke JKSM, dengan mengemaskini medan-medan seperti yang telah dilakukan sebelum ini dan menekan butang HantarTindakan.<\/div>\r\n<\/li>\r\n<\/ol>\r\n<p style=\"line-height: normal; font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"center\"><img src=\"images\/bantuan-helpdesk.jpg\" alt=\"Sistem Bantuan Pengguna Untuk Staf Bukan ICT\" width=\"800\" height=\"408\" title=\"Sistem Bantuan Pengguna Untuk Staf Bukan ICT\" border=\"1\" \/><\/p>\r\n<p style=\"font-family: Verdana, Arial, Helvetica, sans-serif; color: #000000; font-weight: normal;\" align=\"left\">&nbsp;<\/p>","fulltext":"","state":1,"catid":"117","created":"2012-05-24 08:33:19","created_by":"108","created_by_alias":"","modified":"2016-06-06 03:52:41","modified_by":"855","checked_out":"855","checked_out_time":"2016-06-06 03:50:53","publish_up":"2012-05-24 08:32:06","publish_down":"0000-00-00 00:00:00","images":"{\"image_intro\":\"\",\"float_intro\":\"\",\"image_intro_alt\":\"\",\"image_intro_caption\":\"\",\"image_fulltext\":\"\",\"float_fulltext\":\"\",\"image_fulltext_alt\":\"\",\"image_fulltext_caption\":\"\"}","urls":"{\"urla\":false,\"urlatext\":\"\",\"targeta\":\"\",\"urlb\":false,\"urlbtext\":\"\",\"targetb\":\"\",\"urlc\":false,\"urlctext\":\"\",\"targetc\":\"\"}","attribs":"{\"show_title\":\"\",\"link_titles\":\"\",\"show_tags\":\"\",\"show_intro\":\"\",\"info_block_position\":\"\",\"show_category\":\"\",\"link_category\":\"\",\"show_parent_category\":\"\",\"link_parent_category\":\"\",\"show_author\":\"\",\"link_author\":\"\",\"show_create_date\":\"\",\"show_modify_date\":\"\",\"show_publish_date\":\"\",\"show_item_navigation\":\"\",\"show_icons\":\"\",\"show_print_icon\":\"\",\"show_email_icon\":\"\",\"show_vote\":\"\",\"show_hits\":\"\",\"show_noauth\":\"\",\"urls_position\":\"\",\"alternative_readmore\":\"\",\"article_layout\":\"\",\"show_publishing_options\":\"\",\"show_article_options\":\"\",\"show_urls_images_backend\":\"\",\"show_urls_images_frontend\":\"\"}","version":4,"ordering":"9","metakey":"","metadesc":"","access":"1","hits":"1958","metadata":"{\"robots\":\"\",\"author\":\"\",\"rights\":\"\",\"xreference\":\"\"}","featured":"0","language":"*","xreference":""}